Welcome to Puffsteps. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Puffsteps

Puffsteps operates an online footwear store offering products such as slides, clogs, sandals, flip flops, and other casual footwear.

Throughout these Terms, the words “Puffsteps,” “we,” “us,” and “our” refer to Puffsteps.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to interfere with or disrupt the website
• Copy, reproduce, or misuse our website content without permission
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems or accounts

We reserve the right to restrict or terminate access to the website if these Terms are violated.

3. Products & Product Information

We make reasonable efforts to display our products, colors, sizes, descriptions, and images as accurately as possible.

However, colors may appear differently depending on your device or screen settings. Product availability, specifications, and pricing may also change without notice.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Orders

When you place an order with Puffsteps, you are making an offer to purchase the products selected at checkout.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to cancel or refuse an order for reasons including:

• Product availability
• Pricing or listing errors
• Payment issues
• Suspected fraudulent activity
• Incorrect shipping information
• Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will provide an appropriate refund.

5. Prices & Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete payment information when placing an order.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping & Delivery

We process and ship orders according to our Shipping Policy.

Delivery estimates are provided for convenience and are not guaranteed. Delays may occur due to carriers, customs, weather, holidays, or other circumstances outside our control.

Please make sure your shipping address is accurate before completing your purchase.

7. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy for information about eligibility, return periods, refunds, exchanges, damaged products, and other applicable requirements.

8. Intellectual Property

All content on the Puffsteps website—including logos, brand names, images, product descriptions, graphics, text, designs, and other materials—is owned by or licensed to Puffsteps unless otherwise stated.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

9. User Content

If you submit reviews, comments, photos, feedback, or other content to Puffsteps, you agree that you have the right to provide that content.

By submitting content, you grant Puffsteps permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, subject to applicable law.

You agree not to submit content that is unlawful, misleading, offensive, infringing, or harmful.

10. Third-Party Services

Our website may use third-party services, payment providers, shipping carriers, analytics tools, or other external services.

Your use of those services may be subject to the third party's own terms and policies.

Puffsteps is not responsible for the availability or performance of third-party services.

11. Disclaimer

Our website and products are provided on an “as available” basis to the extent permitted by applicable law.

We do not guarantee that our website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms limits any consumer rights or protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Puffsteps will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted means you accept the updated Terms, to the extent permitted by law.

14. Governing Law

These Terms are governed by the applicable laws and regulations of the jurisdiction in which Puffsteps operates, unless otherwise required by applicable law.

Any disputes will be handled in accordance with applicable legal requirements.

15. Contact Us

If you have questions about these Terms of Service, please contact the Puffsteps customer support team.

Puffsteps

Simple comfort. Everyday confidence.

By using our website and purchasing from Puffsteps, you acknowledge that you have read and agreed to these Terms of Service.